The Business of Never Picking Sides

How a German chipmaker turned industrial disagreement into enduring value

Welcome to Legacy Beyond Profits, where we explore what it really means to build a business that leaves a mark for the right reasons.

Today: How Hilscher spent 40 years profiting from an endless standards war, what EssilorLuxottica's family feud reveals about the cost of unresolved conflict, and how SWIFT and MuleSoft built billion-dollar businesses by refusing to pick sides.

The Company That Profits When No One Agrees

For 40 years, Hilscher has earned its living translating between industrial protocols whose manufacturers refuse to agree, and the business only works because that refusal has never stopped.

Most executives treat industry fragmentation as a problem to be solved: pick the dominant standard, lobby for consolidation, wait for the market to settle on one winner.

This instinct has driven three decades of confident predictions that competing industrial communication protocols would finally converge into a single format, predictions that keep arriving on schedule and keep missing their own deadline.

Building legacy through structural neutrality requires a stranger kind of patience: profiting not from resolving disagreement but from standing permanently between the sides that refuse to resolve it.

Hilscher, a family-owned chip maker from Hattersheim, Germany, marked its 40th anniversary in 2026 by continuing to sell exactly the thing a standardized industry would no longer need.

📰 Purpose Spotlight

EssilorLuxottica's Feud Shows What a 32% Stake Can't Resolve

Leonardo Del Vecchio handed operational control of EssilorLuxottica to his confidante Francesco Milleri two years before his 2022 death, leaving heirs only equal stakes in Delfin, a holding company owning 32% of the eyewear giant. No neutral structure existed to mediate between the owning family and the executive running the business. The feud now surfacing publicly is the exact failure a translator business like Hilscher is built to prevent.

IMD's Two Tools Prevent Family Shareholders From Fracturing

As family business ownership splits across generations, IMD identifies two tools that prevent fracture: shareholder agreements and trusts that make an exit predictable rather than destabilizing, and family councils that give owners a forum to argue without breaking the business. Both function as internal translators, absorbing disagreement that would otherwise spill into the company, the way it did at EssilorLuxottica. Neutral structure, not shared sentiment, keeps co-owners from needing to agree on everything.

Case Study: How Hilscher Built a 40-Year Monopoly Through Permanent Translation

In 1986, Hans-Jürgen Hilscher founded a small engineering office in his garage in Hattersheim, near Frankfurt, with his wife Renate running the commercial side of the business through its first two decades.

There was nothing glamorous about the founding premise. Industrial machines needed to talk to each other, and in the 1980s that meant choosing from a growing list of incompatible fieldbus protocols and living with the choice.

Most engineering firms picked a side. Hilscher chose instead to spend the next forty years refusing to.

The turning point arrived in the early 2000s, when Hans-Jürgen Hilscher concluded that device manufacturers would never converge on a single communication standard, no matter how many industry bodies predicted it.

Rather than betting on which fieldbus protocol would win, a wager that had already left technologies like Interbus and Smart Distributed System behind during the fieldbus wars of the 1990s, Hilscher bet on the fight itself continuing indefinitely.

The result was netX: a multiprotocol chip platform that could support PROFIBUS, PROFINET, EtherCAT, EtherNet/IP, and numerous other protocols through firmware changes rather than hardware redesigns.

To competitors comfortable inside a single protocol's walled garden, a universal translator chip looked like a solution nobody had asked to pay for.

Why build a bridge when a company could simply insist the market cross over to its side of the river?

Hilscher's strategy inverted the economics of the standards war. Instead of spending to win converts, it built a platform that let device manufacturers remain agnostic, bundling hardware, firmware, and certification from a single source so manufacturers would not have to revisit the protocol question with every new product.

The strategy required accepting a permanent limitation on the company's own ambitions.

Hilscher does not win when PROFINET beats EtherCAT, or when EtherCAT beats EtherNet/IP. It wins when competing standards continue to coexist.

That meant structuring the business, from in-house chip design in Berlin to manufacturing partnerships with TSMC and Renesas, around the assumption that fragmentation was not a temporary market failure but a lasting condition of industrial automation.

The company that refused to pick a winner built its moat out of everyone else's refusal to agree.

The outcomes have compounded quietly rather than dramatically.

Hilscher's technology now operates in more than 20 million network nodes worldwide, with the company maintaining 12 locations across 10 countries on three continents.

In September 2026, Hilscher marked its 40th anniversary, still under second-generation family leadership. Hans-Jürgen's son Sebastian took over as chief executive in 2020, following his father's 33 years at the helm.

"We don't know your business models of tomorrow, but we can already provide you with the technology you need for it today," Sebastian Hilscher has said of the platform's design philosophy.

It is a statement that makes sense coming from a company that has stopped trying to predict which standard wins.

The market has not fulfilled the standardization prophecy in the meantime.

Industrial Ethernet now accounts for 79% of new node installations, up from 34% in 2015, according to a 2026 industry analysis.

That sounds like consolidation until the details emerge: the 79% is divided among PROFINET, EtherCAT, EtherNet/IP, and newer entrants, none universally interoperable with the others.

The longer-term data tell a consistent story. The fight does not end. It migrates to a new technological layer, recreating the fragmentation problem Hilscher was built to solve.

Hilscher's position today resembles less a chip company than a permanent diplomatic corps for an industry that cannot stop fighting over sovereignty.

It employs more than 400 people without needing any particular device manufacturer or protocol to lose.

Security regulation, including the EU Cyber Resilience Act, adds another layer of complexity, as manufacturers must address compliance across multiple communication technologies.

The family ownership structure affords a patience that a venture-backed rival might struggle to sustain.

The deeper lesson sits uncomfortably with conventional strategy.

Executives are trained to pick sides, back winners, and consolidate markets in their favor. Hilscher's four decades suggest a different discipline: identifying a conflict unlikely to resolve and building a business that benefits from its persistence.

The translator does not need the war to end.

The translator profits for as long as the competing sides continue to exist. After forty years, that has become its own kind of permanence.

From Picking the Winning Standard to Profiting From the Standoff

1. Monetize the Disagreement, Not Its Resolution

Conventional strategy treats a standards fight as something to win. In 1973, competing banks rejected Citibank's proprietary messaging system and instead established SWIFT, a neutral cooperative no single bank could control.

The solution was not winning the fight, but making victory unnecessary. More than fifty years later, SWIFT still carries financial instructions rather than money itself, proving that neutrality can become the product.

2. Make Interoperability the Entire Product

Most software vendors want to dominate a customer's technology stack. Founded in 2006, MuleSoft pursued the opposite strategy, connecting competing enterprise systems rather than replacing them.

Interoperability was the entire business, not an added feature. Salesforce paid approximately $6.5 billion for MuleSoft in 2018, demonstrating that the bridges between rival platforms can become enormously valuable.

3. Bet Against the Next Consolidation Prophecy

While competitors waited for industrial networking to converge on one standard, HMS Networks built its business around connecting incompatible systems through its Anybus technology.

The bet was that fragmentation would outlast every prediction of consolidation. Even as Industrial Ethernet reached 79% of new installations in 2026, competing protocols continued to divide the market. HMS turned that persistent incompatibility into a lasting business opportunity.

4. Let Patient Ownership Fund the Translation

In 1949, eleven competing airlines founded SITA to build shared communications infrastructure that no single carrier controlled. The cooperative model spread costs while preserving independence among its members.

Decades later, SITA remains a major aviation technology provider. Neutral infrastructure rewards owners willing to invest across generations, rather than demanding that one participant emerge victorious.

 ðŸ“š Quick Win

This Week's Action Step: Conduct a 90-minute "Neutral Ground Audit" this quarter.

List every point where two parts of the business, or two outside partners, refuse to adopt a shared standard: incompatible software, competing vendor formats, feuding stakeholders.

For each, identify who currently translates between them informally. Decide, deliberately, whether that translation role belongs inside the organization or should be formalized as its own durable function.

Book Recommendation: The Master Switch: The Rise and Fall of Information Empires by Tim Wu

From strategy to legacy

The deepest competitive moats sometimes belong to the companies that refuse to pick a winner, choosing instead to translate permanently between rivals who cannot agree, because the day they finally do is the day the translator's entire market disappears.

There is a particular kind of discipline required to build something whose survival depends on a fight never ending.

The instinct to declare winners runs deep in executives trained to consolidate. Organizations mastering structural neutrality discover that peace, not conflict, would be their extinction.

What fight is an organization quietly, profitably, refusing to let end?

- Legacy Beyond Profits